Error Log Management

The Error Log Management page lets you track and review detailed information for error messages that are received in the application.

When you perform a task and an error occurs, an error message is displayed. The message displays a brief technical description of the error and prompts the user to contact the system administrator for further clarification and assistance.

The Error Log Management page provides this information:

Ticket #
The application assigned tracking number that is associated with an application event.
User
User ID of user that encountered the error message.
Date
The date when the error message occurred (DD/MM/YYY).
URL
The path to the file where the error message page is used to display to the user.
Message
The error message that is received by the user.
Note: These fields can be clicked to display the information in ascending or descending order. By default, the information is displayed in ascending order of ticket numbers.