9000 Series Clock OS upgrade

An OS upgrade (Firmware L1-14.17) for the 9000 Series Clock has resulted in a number of performance improvements for WFM. The clock now runs the JVM in a more efficient client mode to improve the overall performance of WFM on the clock. For example, the clock can now support up to 75K employees.

This OS upgrade has been certified for WFM versions 7.0 and above, both on-premise and cloud versions.