Editing Unstaffed Shifts

f there is no employee assigned and you want to assign activities or labor metrics to an unstaffed shift, you must enter the details in the correct order.

For example, if you have an unstaffed shift from 9:00 AM - 4:00 PM and you then want to insert additional labor metrics, such as a break from 10:15 AM to 10:30 AM and a new docket from 2:00 PM - 3:00 PM, you need to edit the original activity by shortening it to 9:00 AM to 10:15 AM, add the break, and edit the shift details to reflect the time after the break spent in the original activity and the time spent under the new docket.

To edit an unstaffed shift:

  1. Select the unstaffed shift.
  2. Click the Details tab in the Schedule Details panel.
  3. Edit the original activity to edit at the beginning of the break.
  4. If necessary, click the Add Row link to add a new detail row.
  5. Select the Break check box for the new row and edit the start/end time to be 10:15 to 10:30.
  6. Click the Add Row link twice, to add two new detail rows.
  7. In the first new row, select 10:30 to 14:00 with Activity A.
  8. In the last row, select 14:00 to 15:00 with Docket B.
  9. Click Apply.
This ensures the unstaffed shift is preserved and contains the complete list of labor metrics. If you do not enter the labor metrics in the correct order, the unstaffed shift will be split.