Purging the clock database to remove all data from the clock

Clock system administrators can purge the clock database to remove all data from the clock, including transactional data. This can be useful if you are:

  • Moving a clock to a new environment and want to remove all data from the clock that is specific to the old environment.
  • Returning a clock to the vendor for repairs or another reason and want to remove all data that could contain personally identifiable information (PII).
    Note: Removing this data is often a requirement of the GDPR (General Data Protection Regulation) law on data protection and privacy in the European Union and the European Economic Area. Similar laws exist in other jurisdictions.

This database purge process is only available to system administrators and does not remove any clock system logs or clock application logs which may be required for troubleshooting. Fingerprint templates are also removed from the clock.

Note: You can also purge the database of your clock using Admin Console. For more information see Using Admin Console to purge the clock database.

To purge the clock database to remove all data from the clock:

  1. After logging in as an Administrative user (see Using Administration Console to connect to your clock) select F3 (Purge DB).
  2. The clock will prompt you with a message warning you that all data, including transactional data, will be deleted and would you like to continue.
  3. Select Yes (F5) to continue or No (F6) to cancel the operation.
  4. If you select Yes (F5), the clock will again prompt you with a warning message that the process cannot be reversed and are you sure you want to proceed.
  5. Select Yes (F5) to proceed with purging the database or No (F6) to cancel the operation.
If you select Yes (F5), the clock displays a message stating that the database is in the process of being purged. Once the purge is complete, the clock displays a message stating that the database purge is complete.