Top Performer Preferences rule

The Top Performer Preferences rule assigns the highest performing employees to shifts that cover peaks in staffing demand. The employee sort order determines which employees are top performers. For example, if employees are sorted using the Employee Priority By Skill Sort Order, employees with the highest skill proficiency levels are most likely to be assigned shifts that cover peak demand periods. Employees with lower skill proficiencies are more likely to be assigned to shifts covering lower demand periods.

Peak demand periods are the schedule intervals with the highest forecast volume or workload requirements. The Use peak time source parameter should be selected for locations that use the forecast to generate workload requirements. When this parameter is selected, the rule determines the level of demand for each interval by comparing the forecast values. This resolves ties between intervals that have equal staff requirements after the forecast is rounded by the productivity standard.

When the Use peak time source parameter is not selected, the workload requirements for each interval are compared to determine higher demand periods. The Top Performer Preferences rule has no effect when generating schedules using a location's minimum staff requirements, because this option generates flat workload requirements across all schedule intervals.

The Top Performer Preferences can only be used as a preference. Top performing employees may not be assigned to peak demand periods when doing so would violate a constraint or hard constraint rule.