Group approvals

The Group Approvals feature of Batch Approvals enables you to route employee requests to multiple employees instead of to a single employee or role.

You use the RoleGroup node in the workflow to send the requests to roles with multiple users (that is, roles set up as virtual roles in the WFM system, with multiple users defined in the Security Editor).

The requests appear in each employee’s Workmail Inbox and on the Batch Approvals screen. Employees can process the requests by accepting or rejecting the requests.

If two employees view and process the same requests, then the first changes made are accepted. For example, if Supervisor1 and Supervisor2 are viewing EmployeeA’s vacation request, and Supervisor1 accepts the vacation request, then the request is accepted and removed from both supervisors’ lists upon refresh. However, if Supervisor2 has not yet refreshed and tries to reject the request, thenSupervisor2 receives a message indicating that another employee has already processed the request.