ETM_CLOCK_FACTOR_TIME_ZONE

This registry parameter specifies the method to determine the time zone when employees access WFM.
Description:

This registry parameter specifies the method to determine the time zone when employees access WFM using ETM, mobility, and the Self Service Portal. These methods are supported:

  • When set to client_browser, the time zone is used based on the settings on the user's PC.
  • When set to employee_udf, employee time zones are determined from stored values in the TIMEZONE table. If the employee does not have a record in the TIMEZONE table, then the server time zone is used.
  • When set to false, all time zones are the same as the server.
Note: ETM is not supported in multi-tenant deployments.
Valid Values:

client_browser, employee_udf, false

Default Value:

False

Location:

system/WORKBRAIN_PARAMETERS/

Effective:

n/a