Verifying the status of the Payroll Based Journal Task in Job Scheduler

If you encounter issues with the creation of the report or you are not receiving a Workmail with the reports attached, then it may be because the required asynchronous job scheduler task named Payroll Based Journal Task is not running or has not been created. This task is created and configured by default but must be started for WFM to create the reports. This procedure outlines how to troubleshoot situations where you are encountering errors, or you are not receiving the report by Workmail. This topic explains how to:

  • Create the required asynchronous job scheduler task if it does not exist and how to ensure the task is running.
  • Monitor log messages for the task and the export of information from WFM.
  1. Select Maintenance > System Administration > Job Scheduler.
  2. Click Add Schedule.
  3. Name the task Payroll Based Journal Task.
  4. Select a Task Type of Asynchronous Processing Task. The task must run at a regular interval. If you require more information on how to schedule a task and all of the options, then refer to Infor Workforce Management Time and Attendance Implementation and Administration Guide.
  5. Click Submit.
  6. Click OK after task is successfully created.
  7. After your task is successfully created and listed under Task Schedules, select Parameters for the task.
  8. For the Asynchronous Job Type drop-down, select PBJ EXPORT ASYNC TASK.
  9. Click Submit.
  10. Click OK after the task is successfully scheduled.
  11. Click Run Now to start the task.

    Report creation should be possible now that the required job scheduler task is created and running.

For troubleshooting issues with the creation of the PBJ reports, you can:

  • Monitor the progress of the task by click the Log button.
  • Monitor processed requests and errors related to export of the information from WFM under Maintenance > System Administration > Interfaces > Import Transactions. Search for an interface type of PBJ EXPORT ASYNC TASK.