Broadcasting a mobile offer in the Relief Calling Area

You can use Relief Calling Area (RCA) to offer vacant relief shifts to employees by phone, text message, or email.

  1. Open the RCA.
  2. Select the shifts you are offering and then populate the employee pool from a call list or using the Employee Selection Criteria section.
  3. Select the Employee Pool check box to offer the shift to the entire employee pool. Or, select the check boxes for the individual employees that you are offering the shift to.
  4. Click Broadcast Shift.
  5. Select the Auto-approve Compliance Warnings check box to have the system automatically approve any schedule compliance warnings caused by an employee claiming the shift.
  6. Specify the duration in minutes that the offer will be available in the Offer Window field.
    The time when the offer closes is displayed in the Approx. Closing Time field.
  7. Click Offer.
The offer is broadcast to the mobile devices. A telephone icon is displayed in the shift cell. The icon indicates that the shift is locked. The lock continues for the duration of the offer as specified in the Offer Window field.