Pending tasks

Gatekeepers manage task assignments using this menu path:

Maintenance > Optional Modules > Task Management > Pending Tasks

In this dashboard view, gatekeepers can view all tasks that are assigned to teams within the gatekeeper’s part of the organization.

These options are available:

Release
Releases the task to the stores (requires the Task Management Task Distributor to be configured in the job scheduler).
Return
Returns the task to the task owner with a field for comments to indicate why the task was returned. The task owner changes the task and resubmits the task based on the gatekeeper’s feedback.
Teams
The numbers on the button indicate the number of teams that are controlled by the current gatekeeper and the number of teams the task is assigned to.

Click to show each team individually, along with their currently scheduled task hours, total scheduled hours, and total required hours. Scheduled and required hours come from the LFSO schedule and corresponding workload for that schedule.

This team detail provides information about how overloaded the store location currently is, so gatekeepers can make an informed decision about whether to release the task.