ION messages

This table shows the types of ION messages:

Type Description
Alert Alerts generated by an Alert task in WFM are also sent to ION as Pulse Alerts using the PulseAlert BOD. The Pulse Alerts can then be forwarded by ION to Infor Ming.le as per their integration. For example, an alert can be generated in WFM when employees have an expiring skill in the next 60 days.

Individual alerts are displayed in both the Infor Ming.le and WFM Workmail systems. Action taken on an alert in either system does not impact the other. For example, deleting the alert message in WFM will not impact the corresponding alert in Infor Ming.le.

In Infor Ming.le, the alert message only includes the alert subject and the name of the target user. The alert message has no other information and has no links back to WFM. Actions (for example, assign) are not currently supported.

Note: When enabled, all alerts are sent from WFM. There is no way to determine which alerts should be sent. Sending alerts is a case of all or nothing.
Notification Notifications are generated in real-time when Workmails are created in WFM using the PulseNotification BOD. When a Workmail message is sent to a user, the subject of the message is sent to the associated user in Infor Ming.le.