User Session Report

This table describes the content of the User Session Report:
Criteria fields Description
  • User
  • Employee ID
  • Teams
  • Domain
  • Include Sub Teams
  • Date Selection
  • Start Date
  • End Date
  • Status
  • Show Parameters
  • Report Format
The report shows records of all users who have logged on to the system from the desktop application/ETM or mobility. Information displayed includes employee name, user name, date and time of the employee's last session, and the IP address used for the session.
Note: Users behind a Gateway that performs NAT (network address translation) will be logged into Workforce Management using the Gateway's IP address. This is because the Gateway makes the user's IP address private, while the Gateway itself has a single public IP address. That public IP address will be displayed in the report.