An automated Workmail message, which is sent by the administrator to the employees. The alert contains details about the state of a self-scheduling process or time window (for example, open or closed).

closed self-scheduling process

Designates when a self-scheduling process has ended. Employees can no longer assign themselves to shifts in the RTSS when a process is closed.


See Full-time Equivalent.

Full-time Equivalent (FTE)

A numerical value, which specifies an employee’s full-time status proportionately. For example, employees that are assigned an FTE value of 1.0 can work 80 hours in a two-week period. Employees that are assigned an FTE value of 0.5 can work 40 hours in a two-week period.

Multi-View Scheduler (MVS)

Name for the consolidated interface encompassing several simultaneous views. MVS enables schedulers to create and manage employee schedules.


See Multi-View Scheduler.

open self-scheduling process

Designates when a self-scheduling process has started. Employees that are assigned to the first self-scheduling window can add shifts to their schedules.

Real-time Self-scheduler (RTSS)

A scheduling module, which enables employees to assign themselves to available shifts that comply with pre-defined scheduling rules. The system validates whether a shift selection conforms to the rules and updates coverage in real time as shifts are assigned.


See Real-time Self-scheduler.

schedule compliance rules

The rules that determine when and how often an employee can be scheduled for shifts during a scheduling period. Self-scheduling compliance rules are defined in the Schedule Compliance module.

schedule period

A date range consisting of any number of weeks, configured based on an organization’s needs.

self-scheduling group

A group of employees that can select from the same set of shifts during a designated time range.

self-scheduling process

Occurs when a set of shifts becomes available for self-scheduling. The self-scheduling process starts when the first self-scheduling window starts and ends when the last self-scheduling window expires. The self-scheduling process is also referred to as a process.

self-scheduling window

A time range during which self-scheduling group members can assign themselves to shifts. Self-scheduling windows have a specified date and start and end times. The self-scheduling window is also referred to as a time window.


Scheduled time frame when an employee is expected to work. A shift has an associated job, team or unit, and a start and end time.

shift definition

Determines how many self-scheduling shifts are required and which shifts, day parts, or portions of day parts are posted for self-scheduling.

staffing requirements

The number of employees that are required for a particular job, based on predicted demand.


A group of employees that are used to determine security permissions in the system. The initial setup of the Team Security model (creating users, employees, roles, and teams) must be performed through the main application.

working shift

A shift type, which designates that an employee is scheduled to work a regular shift. Employees can select working shifts in the RTSS.