Mobile Shift Offer employee sort order

Mobile Shift Offer transactions can assign a sort order to the selected employees. When using the Mobile Shift Offer callout, the sort order can give certain employees an advantage to claim the open shift. For example, an open shift can be offered to the most senior employee first. If the shift offer is rejected, then the shift is offered to employees with lower seniority.

Note: Employee sort order is not supported when using the default JDA Vortex service.

Employee sorting can be enabled separately on each shift offer. When a shift is offered, the user that initiates the offer can enable employee sorting by selecting the Maintain Applied Sort for Offer check box.

Note: The Maintain Applied Sort for Offer check box is hidden for all security groups by default. To allow users to enable sorting, modify the security permissions for the MSO_MAINTAIN_SORT control to Act for the required security groups.

Each employee that has been selected for a shift offer has a rank number that determines the employee's position in the sort order. When sorting is enabled, the first employee in the sort order has a rank of 1. The rest of the employees are ranked in ascending order. The ranks are assigned based on the order of employees that is currently displayed in the Offer via Mobility pop-up. When sorting is disabled, all employees are assigned a rank of 0.

The outbound class that is created to implement the callout can use a service to retrieve each employee's rank value. The outbound class determines how the process of offering shifts is affected by employee ranks.

See Implementation details.