Integration checklist

Follow this checklist to integrate the products:

Complete? Task Reference
Collect the documents listed in the next column from the Infor Support Portal. These documents are required for this integration.
  • Infor Workforce Management Configuration Guide for Infor Operating Service – Cloud Edition
  • Infor EAM Configuration Guide for Infor ION
  • Infor Workforce Management Inbound BOD Mapping and Descriptions
Ensure that all requirements and prerequisites are met. Requirements
Review the description of this integration.

Overview

Verify the Infor Workforce Management instances you plan to use are connected to Infor ION through ION Message Service (IMS). If they have not been configured, then set up IMS. "Setting up ION Message Service (IMS) for Workforce Management" in the Infor Workforce Management Configuration Guide for Infor Operating Service – Cloud Edition
Verify the Infor EAM instances you plan to use are connected to Infor ION. If they have not been configured, then configure the connection.

"Configuring Infor EAM" in the Infor EAM Configuration Guide for Infor ION

"Connecting Infor EAM to Infor ION" in the Infor EAM Configuration Guide for Infor ION
Perform additional configuration of Infor Workforce Management specific to this integration. Configuring Infor Workforce Management
Perform additional configuration of Infor EAM specific to this integration. Configuring Infor EAM
Configure and activate the ION data flows between these products. Connecting to ION
Publish BODs. Publishing BODs
Verify the integration. Verifying the integration