Reprocessing

Reprocessing lets supervisors manually process records for given employees over a specified time period. While it is the system administrator’s role to set up the auto-processing schedule for Attendance Management, reprocessing lets a supervisor exercise some control over the back-end processes. For example, if an employee’s information changes for a time period that has already been processed, the supervisor can reprocess the employee's Attendance Management records to update the system data.

Reprocessing deletes all respective events or violations where the worked date falls within the specified range. Reprocessing then reprocesses the records, day by day, from the reprocessing start date. While you can reprocess violations alone, or events and violations together, you cannot reprocess only events because this would de-synchronize the violations in the system.

To summarize, Workforce Management performs these actions when a reprocess is run:

  1. Deletes events
  2. Reprocesses events
  3. Deletes violations
  4. Reprocesses violations

Supervisors can indicate whether they want to preserve manual entries when reprocessing an employee’s records. By doing so, reprocessing only deletes records that are system-generated and maintains manual overrides that have been made by a system administrator.