Swipe Sharing and Offline Clock Limitations

The swipe sharing feature has some limitations when clocks are offline and not connected to the WFM application. For example, the ability to share swipes is only available while the clocks are online and connected to the WFM application. Offline clocks only have access to the swipes stored in the clock's local database. After completing a swipe on an offline clock, a message will indicate that the clock is offline and that not all swipes can be displayed until the clock is back online.

To determine if a clock is online and connected to the WFM application, you can look for the green circular icon in the top right corner of the clock screen. A red icon indicates the clock is offline and not connected to the WFM application.

Break Length Validation

Break length validations by the clock will be compromised when you are using more than one clock to swipe IN and swipe OUT and one of the clocks is offline. For example, if you are required to take a 30 minute break and swipe OUT at 1:00 PM on one clock and then attempt to swipe IN at 1:15 PM at another clock which is currently offline, the second clock will accept the swipe but will not validate the break length.

Same Minute Violation

With offline clocks, same minute violations where two swipes are entered in the same minute cannot be enforced. Ordinarily, clock swipes (swipe IN or swipe OUT) performed in the same minute are rejected.

Viewing Swipes

If the clock is in offline mode, you will not be able to view swipes entered on other clocks.