Accessing the Troubleshooting page To access the Troubleshooting page: Launch your Internet browser (Firefox and Internet Explorer are supported). Specify this address using the clock’s IP address and replacing <PORT> with the Troubleshooting page port number.: http://<IP Address>:<PORT> By default, the port number is 3002. For more information, see Setting the Troubleshooting page port number. The Troubleshooting page is displayed.