Business Intelligence

Birst Custom Subject Area (CSA) updates

Scheduled Hours and Scheduled Minutes were added to Employee Scheduled Detail in MVS. See Scheduling MVS > Scheduled Shifts > Employee Scheduled Detail.

WFM Analytics: Overtime Cost Overview dashboard

The Overtime Cost Overview dashboard provides a breakdown of costs by jobs, departments, and general trends.

This dashboard is comprised of the these KPI's and Visualizer Reports:

  • KPI: Actual Cost
  • KPI: Actual Overtime Cost
  • KPI: Overtime Cost Percentage
  • Visualizer: Actual Cost Scant Chart
  • Visualizer: Actual Overtime Cost Percentage Scant Chart
  • Visualizer: Actual Overtime Cost Scant Chart
  • Visualizer: Average Overtime Cost by Employee Work Type
  • Visualizer: Exception Cost Trends
  • Visualizer: Overtime Cost by Job
  • Visualizer: Overtime Cost by Team and Department
  • Visualizer: Overtime Cost by Team and Hour Type
  • Visualizer: Overtime Cost by Time Code

WFM Analytics: Terminations Overview dashboard

The Terminations Overview dashboard provides termination KPI's and metrics across a number of categories including Job, Employment Age Group and Employment Type.

This dashboard is comprised of these KPI's and Visualizer Reports:

  • KPI: Termination
  • KPI: Termination FTE
  • KPI: Turnover Rate by Date Range
  • Visualizer: Length of Service at Termination by Job
  • Visualizer: Terminations by Employee Age Group
  • Visualizer: Terminations by Employment Type
  • Visualizer: Terminations by Job
  • Visualizer: Terminations by LOS Group
  • Visualizer: Terminations by Work Type

WFM Analytics: Absence dashboard

The Absence dashboard provides a broad overview of controlled (planned) versus uncontrolled (unplanned) by pay period.

This dashboard is comprised of these KPI's and Visualizer Reports:

  • KPI: Controlled Absence Percent
  • KPI: Uncontrolled Absence Percent
  • KPI: Work Detail Absence Hours
  • Visualizer: Absence Hours by Time Code
  • Visualizer: Controlled Absence Percent
  • Visualizer: Controlled vs Uncontrolled Absence Hours over Pay Period
  • Visualizer: Planned Absence Percent
  • Visualizer: Planned Absence Percent by Pay Period Scant Chart
  • Visualizer: Total Absence Hours by Pay Period Scant Chart
  • Visualizer: Uncontrolled Absence Percent
  • Visualizer: Unplanned Absence Percent by Pay Period Scant Chart

WFM Analytics: Overtime Hours Overview dashboard

The Overtime Hours Overview dashboard provides a breakdown of overtime hours by a number of categories, for example job and department. The dashboard also indicates overtime hours as a percentage of the total hours.

This dashboard is comprised of these KPI's and Visualizer Reports:

  • KPI: Pct of Total Hours
  • KPI: Total Overtime Hours
  • Visualizer: Overtime Hours by Department
  • Visualizer: Overtime Hours by Job
  • Visualizer: Overtime Hours by Pay Period
  • Visualizer: Overtime Hours by Team