EDI 855 PO acknowledgments in ETCC

If ETCC functionality is set up and you have the correct operator security, you can view transactions with a status of Processed or Error. If a transaction has an Error status, the PO acknowledgment was not processed because the transaction contained a fatal error. If you process ION BODs, you can also view the PurchaseOrder BODs that have been processed or contain errors in SA ION Inbox/Outbox Inquiry.

A transaction with a status of Processed can contain exceptions and errors. You must correct the errors. You can approve or override the exceptions. You can review and correct the exceptions and errors from these pages in ETCC:

• Error Details page that is accessed from the Errors tab
• Transaction Detail page

On the Error Detail page, you can simultaneously review and correct multiple errors on multiple transactions. On the Transaction Details page, you can only view and correct the errors for one transaction at a time. We recommend that you use the Error Details page to complete PO acknowledgment processing.

After you correct the errors, you can update the document to reprocess the transaction. If the update is successful, these events occur in ETCC:

• Complete is displayed in the Update Status column.
• The error and exception messages pertaining to the transaction are cleared from the Errors tab on the main ETCC page.

A transaction can also include informational messages. Informational messages do not affect processing or cause data to be rejected. You can use the informational messages to ensure that your purchase orders are updated correctly. By default, informational messages for a transaction with a Update Status of Complete are retained on the Transaction Detail page. The informational messages are retained whether the transaction was updated manually or automatically upon receipt. The messages are available until transaction is deleted from ETCC.