Payment Reference

The Payment Reference field is available in Customer Cash Receipt Entry-Transaction. Payment Reference is a 30-character alphanumeric field that provides flexibility in recording a transaction, such as an Automated Clearinghouse (ACH) or wire transfer payment. In this field, you can optionally specify the transaction value with ACH or REF prefix, and then specify the payment number. The field also provides an audit trail for bank and customer records from these functions:
  • The Payment Reference value can be inquired on in the Additional Search of Customer Inquiry-Transactions, Customer Payment Reversal Entry, and GL Journal Inquiry-Customer.
  • For customer transactions in CR Check Center Entry and CR Reconciliation Center Entry, the Payment Reference value is displayed in the grid on the Sub Transactions page.
  • The Payment Reference value is also displayed in the Customer Transaction Activity Report.
  • Additionally, the Payment Reference value can be printed on Statements with Infor Document Management (IDM).
  • The value is also included on the SXAPI call: sxapiARGetInvoiceListV3.
  • Optionally, the value is available for Birst extracts and Data Lake.

You must use Personalization to unhide the Payment Reference field on the Customer Cash Receipt Entry-Transaction page. To have the Payment Reference value displayed on the Customer Transaction Activity Report, the options, Print Checks? and Print References?, must be set to Yes. If you intend to print the Payment Reference on Statements, you must add aret.paymentrefer to the Level 2 Extra Fields in SA Administration-Administrator Options-Customers-Statements. If you intend to use the field value with Birst or Data Lake, you are responsible for any configuration and setup required to make use of this data.

Note: 

If you have enabled the Payment Type field in Customer Cash Receipt Entry, we recommend you set up a payment type to select when using the Payment Reference field. This helps facilitate the workflow because the Payment Type is a required field and the options listed are conditional. You can set up a generic payment type, such as New Payment.

The Payment Type field is made available in the Customer Cash Receipt Entry-Transaction section by selecting the Allow Payment Types option in SA Administrator Options-Customer-Cash Receipt. After setting the option, in Customer Cash Receipt Entry-Transaction, the option, Payment, must be selected from the posting Type field for the Payment Type field to be displayed.

The Payment Type field lists only the non-credit card and non-ACH payment types you have specified in SA Table Code Value Setup-Payment Type. Non-credit card and non-ACH payment types are those that have been setup with these options cleared: Payment Type is a Credit Card, Payment Type is ACH, Payment Type is Credit ACH. The credit card and ACH payment types are not currently supported for this field, so standard tendering occurs.