Releasing an operational hold code in Sales Order Entry

To use these instructions, you must use personalization to add the Approval field to the Maintain page in Sales Order Entry. Edit the Approval field in the Personalization window, and then clear the Hidden option.

If you are in the process of maintaining an order, you can also access the Approval field on Customer Order Settings page.

  1. Select Sales > Entry > Order.
  2. Click Maintain.
  3. Specify the order with the hold, and then click Next.
  4. Click the right arrow next to the Approval field.

    The value in the Approval field is n.

  5. Select the hold to release, and then click Release.
  6. Click the back arrow to exit the page.
  7. Click Next, and then click Finish.

    If you released the last hold on the order, the approval code for the order is changed from n to y.