Using a Reference Transaction for a credit card RM order

You can process a Return Merchandise (RM) order for an order that was paid with a credit card using a Reference transaction.

You can refund a One Time Sale transaction amount to the original credit card, such as a counter sale being returned for refund.
For an AUTH/FSAL transaction type, you can refund to the original credit card.
For an AUTH transaction type, you can maintain an order, such as adding quantity or adding products, and charge the original credit card. With the AUTH, the card has not been charged yet and the sale is not final.

These instructions assume the order has been picked, shipped, and invoiced, and now the merchandise is being returned.

Select Sales > Entry > Order.
Specify the Customer and Warehouse.
In the Order Type field, select Return Merchandise.
Click Next.
Specify the Return Adjust Reason and Invoice #.
Click Submit.
In the message, Invoice number is either not active or is zero. Would you like to continue?, click Yes.
Click Line Entry and select Advanced.
In Line 1, specify the product, quantity, line type, unit, and price. Verify this product has adequate net availability.
Click Add.
Access the Returns view.
In the Invoice # field, if the invoice number is not displayed, specify the original order number.
In Line, specify the line of the product in line.
Click Done.
Select the Collect Payment view.
In the Pricing Calculator section, in the Totals By field, select Shipped.

By default, the amount of the order is displayed in the Total Charged field. The order amount is also displayed in the Amount column of the credit card listed first in the Process Payment section.
In Process Payment, in Payment Type, the first line lists the Reference transaction for the original order. The line includes the original order number, the transaction type, the last four digits of the credit card used, and the total amount charged. Click Accept Payment.
Click OK to open a journal.
Click Save to complete the return.

Payment History shows that you created a RETN transaction and that the return is put on hold. The return is settled at the end of the day when you run Sales Entry Processing Invoice Processing Report, which sends the transaction to CenPOS.