Transfer Exception Receipt Entry overview

Transfer > Entry > Exception Receipt

Function acronym: WTEE

Use this function to review and adjust exception receipts by line item.

Exception receipts are created when the quantity shipped on the warehouse transfer from the ship-from warehouse does not equal the quantity received by the ship to warehouse. Because the discrepancy originated in the ship from warehouse, that warehouse must run Transfer Exception Receipt Entry to correct quantities and balance General Ledger and product records. You must print existing exception journals before adjusting exception receipts. If a home warehouse has been specified for you in SA Operator Setup-Static Information, you can only perform exception receipts on transfers from your home warehouse.

Access information in these ways:
  • Quick Exception: Click Quick Exception to specify a particular transfer. Click Details or Quick View. When you click Details, a journal opens. Click OK. The Exception Receipts Details window is displayed, where you can access the Header and Line Items views. When you click Quick View, you can view a complete history of the entire transfer. If you specify a transfer that is not in Exception stage, this message is displayed: Stage Not Valid (5659).
  • Search: You can search for exceptions, either transfers or direct orders. Then, in the grid, you can drill down into a record to access the Header and Line Items views.
  • Journal: A list of journals is displayed. Click Open to open the journal.
  • Quick View: After you search for one of more transfer records, select a record and click Quick View to view a complete history of the entire transfer. If this transfer is late, "Late" is displayed in the Header Info. In the Lines section, expand a line item in the Lines grid to view ordering and inventory data. If the transfer is tied to an order, the tie information is displayed in the grid.

After you have updated all exception lines, the transfer stage goes from Stage 5 (Exception) to Stage 6 (Received), and the exception journal is closed. Intercompany transfers do not go to Stage 5, therefore, they cannot be processed in Transfer Exception Receipt Entry. This is because separate companies are involved, and the difference in quantities shipped and received must be handled manually. After the transfer is received in the ship-to warehouse, the transfer must be changed to Stage 6 in the ship from and ship to warehouses, even if there is an exception.

Transfer Exception Receipt Entry does not update these values: usage, which is updated in Transfer Shipping Entry, labor products, or addon accounts. Run Transfer Exception Report to print all transfers that need exception receiving. This report shows the transfer and line numbers requiring exception receiving, in addition to the stage of each transfer.

When you receive a warehouse transfer that contains less than the quantity shipped, capitalized addons associated with the line remain in the Add In Transit account. When you generate Transfer Exception Receipt Entry, this account is credited and the Addon Revenue account in the shipping warehouse is debited, regardless of the option you choose for resolving the discrepancy. The shipping warehouse should not recognize the addon revenue for the quantity that was shorted on the transfer.

Header

In the grid, you can drill down into a record to access the Header view. The Header contains static information about the transfer exception, such as warehouse information, shipping information, processing notes, capitalized and expensed addons, journals, freight details, and dates.
Note: When the transfer markup addon functionality is activated, the Line Markup Addons option is displayed as a read-only indicator in the Capitalized & Expensed Addons & Order Types section of the Header view.

Line Items

In the grid, you can drill down into a record to access the Line Items view. From this view, you can access a grid listing all products on the transfer. Select a line to adjust exception receipts. When you select a line, the Actions menu is available in the grid toolbar. For any action, you can only have one row selected. The Actions menu item is disabled if more than one row is selected. This is the logic for availability of the actions included on the menu:
  • Adjust On Hand: This option is enabled if the Difference column value is greater than zero, and the line is marked as Uncompleted, and the Ship From Warehouse is not a WL warehouse, as setup in Product Warehouse Description Setup.
  • Adjust Unavailable Inventory: This option is enabled if the Difference column value is greater than zero, and the line is marked as Uncompleted, and the Ship From Warehouse is not a WL warehouse, as setup in Product Warehouse Description Setup.
  • Adjust Stock Inventory: This option is enabled if the Difference column value is greater than zero, and the line is marked as Uncomplete.
  • Adjust Ship From (Negative Difference): This option is enabled if the Difference column value is less than zero, and the line is marked as Uncomplete.
If the quantity received is less than the quantity shipped, you can perform these adjustments:
  • Increase the shipping warehouse’s quantity on hand and decrease the in transit quantity. For example, if the item is found at the shipping warehouse, it can be returned to stock.
  • Move the quantity from in transit to unavailable if the merchandise is damaged, defective, or otherwise unavailable for sale.
  • Adjust stock and decrease the shipping warehouse’s quantity on hand to indicate that the missing inventory was not found in either warehouse.

If the quantity received is more than the quantity shipped, select Adjust Ship From (Negative Difference) to adjust the quantity.

If the quantity received of a serial or lot product is more than the quantity shipped, this message is displayed: Need Serial #/Lots. In this case, the Serial/Lot Entry is available when you select Adjust On Hand or Adjust Unavailable Inventory so you can adjust the values in the shipping warehouse.

If there is not enough quantity in the ship from warehouse to cover the quantity over-received, this message is displayed: Qty On Hand Negative in Shipping Whse-Do Stock Adjustment.