TWL Administration - User Specific Configuration overview

As each user completes tasks in TWL, such as receiving product or putting away stock, they use their RF device to step through each task. Questions are displayed to the screen that the user must answer before proceeding to the next step. You can view and modify these questions at the company (default), warehouse, and user level.

Use the Search panel to limit the questions that display in the grid to one of these levels:

• Defaults

  This level contains a set of all questions presented at predefined intervals during various tasks or during various stages in function’s process. Default questions cannot be edited. Select a default question and click Copy to Warehouse to create a copy. Access the Company-Warehouse version to change it.

• Company-Warehouse Specific

  This level filters the questions to only those that are company- and warehouse-specific. You create this level to modify the questions to be more specific to your company’s process than is provided in the Default version.

• Company-Warehouse-User Specific

  This level of user-specific questions is created automatically the first time a user encounters the question on their RF device. Use this level to set specific defaults or change the wording for a single user without impacting what other users see.

To view and modify a Company-Warehouse or Company-Warehouse-User version, drill down on the question in the grid to view its details.