SA Tenant Refresh - Data Import Report overview

System Administrator > Administration > SAA Reports > SAATI

Function acronym: SAATI

Use this report to import data from a source environment, such as a production environment, to a target environment, such as a training or testing environment.

This report deletes the data in existing tables in the target environment and replaces it with the data from the source environment. The replacement data is contained in the zip file that was created by the SA Tenant Refresh - Data Export Report.

Caution: 
When you run this report, all data in the target tenant is overwritten. Before you start the import, confirm that you reviewed the data in the target tenant. Copy or export any important data so that you can restore the data in the target tenant after the cloning process is complete.

Report logs are emailed every 30 minutes during the import process and at its completion. The reports are sent to the email address that you specify in the Printing Information section on the Information page of the report. If you do not specify an email address on the report, the logs are sent to the email address on your SA Operator Setup record.

If a data in a table fails to delete or load during the import process, an error occurs. Contact Infor Support for assistance.

You must have security level of 5 on your SA Operator Setup record to run this report.

Maintenance windows

These maintenance windows affect when you can perform a refresh:

  • Non-production update

    Typically, the non-production update is scheduled for the second Friday of the month. Three days before the non-production update, a programatically enforced moratorium prevents you from refreshing an environment. The moratorium ensures that the updates are performed within the scheduled maintenance window. It also ensures that your data imports are completed without interruption.

    If you attempt to run the SA Tenant Refresh - Data Import Report during the moratorium, the import is aborted and you receive these error messages:

    • Preproduction update happening within 3 days.
    • Tenant Import has been cancelled.

    You can reschedule the after the update is complete.

  • Production update

    Typically, the production update occurs the third Saturday of the month. During the eight days between the non-production and production updates, the refresh process is subject to a version check. If the version is different between the source and target environments, the refresh process is prevented because it can cause data load errors due to a mismatched database schema.

    To check the version, select More > Advanced > About in the application menu bar of Distribution SX.e.

See the Infor CloudSuite Distribution Configuration Guide.