Sales Invoicing Exception Inquiry overview

Any orders that cannot be invoiced due to exceptions, or invoices that cannot be updated, along with the corresponding exception error message, are displayed in the browse window. Use the Exception Type option in the Search panel to view errors encountered in Order Entry (Sales Pre-Invoice Report, Sales Entry Invoice Processing Report , or Sales Entry Processing Cancel/Convert Orders Report) or Accounts Receivable (Customer Cash Receipts Entry).

Access detail about a specific sales order or invoice by drilling down on a selected record in the grid.

Select an order and click Maintain Single Order to access the order in Sales Order Entry or Sales Shipping Feedback Entry, depending on the stage of the order. If the order is in Shipped stage and the order cannot be corrected in Sales Shipping Feedback Entry, you must unship the order first and then maintain the order in Sales Order Entry.

To delete one or multiple exceptions, select it from the grid and click Delete. You must have security to delete records in Sales Invoicing Exception Inquiry (Level 5).

If you have activated the catch weight functionality, the Actual Total Weight value must be specified in the Actual Total Weight field of Sales Shipping Feedback Entry. If not specified, a message is displayed and the order will not invoice: Actual Weight Must be Entered for All Catch Weight Lines (7193). You cannot continue with invoicing this order until this value is specified during shipping. The catch weight functionality must be enabled SA Administrator Options-Products-Defaults, and this product must have been set up as a catch weight product in Product Setup-General.