Sales Order Entry - Advanced Line Entry - Core Return overview

Sales > Order > Entry

Use this page to specify the core return type. If you select Core Return or Substitute, you must allocate the returned core product to an order with a corresponding re-manufactured product on the Core Allocation page.

If you are returning a dirty core, the Core Return page opens when you click the Returns tab. The page is available under these conditions:
  • When you first add the dirty core to the order.
  • If the order is a service order from Infor Service Management, when you first edit the dirty core return line.

Depending on the return type that you select, you might be required to allocate the dirty core to an order with a corresponding re-manufactured core. Use the Core Allocation page to select the order. After you complete the allocation, a record is created in Product Adjust Core Allocation Entry. You can also view the core allocations at the line detail level in Sales Order Inquiry.

You can allocate a dirty core product against a re-manufactured core product on the same order when the order is in the Ordered or Picked stage.