Sales Shipping Feedback Entry overview
Function acronym: OEES
Use this function to ship orders and vendor returns, and modify orders that have been picked from the warehouse and require changes. If you know the order number to ship, you can use the Quick Ship feature.
You can perform these tasks in Sales Shipping Feedback Entry:
- Change order addons, quantity shipped, serial numbers, and lot numbers
- Automatically fill outstanding backorders
- Ship all line items on the order
- Print pick tickets and invoices on demand
- Change regular orders
You cannot cancel or delete an order in Sales Shipping Feedback Entry.
These options are available on the main page or the Quick Ship page:
To view header and line item detail, click the right arrow to open the order record.
Cartonization
If you use cartonization, you must add the total freight amount for the order from the Cartonization Center before you can ship the order. If products from multiple orders are combined in cartons, you must ship each order separately. You can add the freight charges to one order, or split the charges between the combined orders.
If you know the number of the order to ship, you can use the Quick Ship feature. Click the Detail button to access the Addon section on the Header tab.
If the Shipping Confirmation option is selected on a warehouse record, you are required to ship the cartons before you can ship the sales order. If another user has grant authority status for the authorization point, Not All Cartons Confirmed For Shipment, they can permit you to override this requirement. Otherwise, the cartons must be shipped from the Cartonization Center. You can select in Sales Shipping Feedback Entry to access the Cartonization Center.
The shipping labels that you can print when you ship an order are Integrated Barcode shipping labels. To print cartonization shipping labels for an order, you must access the Cartonization Center. Select to open the Cartonization Center.
Tax calculations
Sales and use taxes on sales orders are recalculated during Sales Shipping Feedback Entry. This is to ensure the proper tax rates are applied at the time of shipping. In cases where the taxing status of a customer has changed, the sales order is updated accordingly. If the order was tendered with taxes and the order is now nontaxable, an error message may be displayed indicating that the order cannot be processed because the down payment is greater than the invoice amount. In this case, you cannot ship the order and must adjust the tendering in Sales Order Entry.If you use the Sovos GTD Interface and there is a change in the tax rate between the time the order is shipped and when it is invoiced, Sales Entry Invoice Processing Report stops processing the order and creates an exception message, so you can reconcile the difference. You can do this by unshipping the order, then reshipping it to recalculate the tax amount.