Product Customer Grace Period Setup overview
Function acronym: ICSOC
Use this page to establish the search hierarchy that determines the core product grace period for the customer in Sales Order Entry. The appropriate operator security is required to inquire, add, update, or delete records.
The core grace period identifies the number of days or months until a core product return from a customer is no longer valid. During invoice processing, the terms for the core pay line are determined according to the core return expiration date.
The type or level of qualification you allow is defined by the grace types you select in SA Admin Options - Products. The hierarchy is similar to pricing and is performed in this order:
- Level 1: An exact match for customer number and ship-to location.
- Level 2: An exact match for customer number, ship to, product price type, and warehouse.
- Level 3: An exact match for customer number, ship to, warehouse, first two characters of the product price type.
- Level 4: An exact match for customer number, ship to, product price type, and a blank warehouse (valid for all warehouses).
- Level 5: An exact match for customer number, ship to, and the first two characters of the product price type.
- Level 6: An exact match for customer type, product price type, and warehouse.
- Level 7: An exact match for customer type, warehouse, and the first two characters of the product price type.
- Level 8: An exact match for customer type, product price type, and a blank warehouse.
- Level 9: An exact match for customer type, the first two characters of the product price type, and a blank warehouse.
If no match is found, the default grace period from the Product Setup record is used to establish the expiration date.