Customer Cash on Delivery Addon Setup overview
Function acronym: ARSA
Use this page to set up an additional amount to be collected along with the Cash On Delivery (COD) charges through the shipping interface.
Cash-on-delivery (COD) is a method of payment in which a customer pays the deliverer for the merchandise received. The deliverer in turn reimburses the company. You can use the COD Addon functionality with or without a third-party shipping software. When a customer is past due, an order is often changed to COD. Use the COD Addon feature to collect COD charges plus an additional amount to be applied against the customer’s past due balance.
In standard shipping, without a shipping interface, the COD Addon Amount can be calculated by Distribution SX.e if the Calculate COD Addon in Standard Shipping option is selected in SA Administrator Options-Documents-Sales Orders-Processsing. The Collected To-Date amount includes the calculated COD addon amount for invoiced orders.
When a COD order is processed in the shipping interface, the Customer COD Addon Setup record is checked for additional COD charges. The order is then updated in Sales Order Entry. A COD tag that includes the regular COD charges plus the COD addon amount is printed.