Customer Entry eBill Statement Print Report overview

Customer > Entry > ARE Reports > Customer Entry eBill Statement Print

Function acronym: AREE

Use this page to run or set up a stored report so that current transaction activity is downloaded to eBill regularly. Run this report daily.

Note: This report runs only if the customer’s EDI document type for statements is EDI.

This report creates an XML file for all open transactions and for any transactions that have become inactive since you printed the last eBill statement. The name of the file uses this format: ebillstmtmmddyy99999.dat with 99999 representing a randomly-generated number. The file is then imported or updated in eBill with Commerce Connect.

Note: If Record locked by another user is displayed, verify that the file was created. Run the Customer Entry eBill Statement Print Report for that customer again.

When unapplied credits are exported in the XML statement, the invoice number and invoice suffix in the XML file are zero, but the sequence is unique.

Reversed invoices and service charges are not included on customer eBill statements. As with system customer statements, after an invoice or service charge is reversed, neither the invoice or service charge nor its reversal entry are included on the statement.