Split to Back Order

When a customer requests that a portion of an order be shipped immediately, and only a portion of the order is in stock, you can move the remainder on the order to a back order. This is called splitting the release and is performed using the Split to Back Order function. Access this function in Sales Shipping Feedback Entry or Sales Shipping Feedback Split to Backorder Entry.

The Split to Back Order option is also available on the Sales Shipping Feedback Entry-Quick Ship window.

Stock that is available for orders in Stage 1 (Ordered) or Stage 2 (Picked) can be released and the remainder back ordered. You cannot perform another split on the original order. You must access the backorder to create another split release. Future releases can be made off of the backorders until the entire order is shipped. Lines that have not been canceled on subsequent backorders can be split.

The BO Ship Complete option in Product Warehouse Descriptions Setup-Extended determines whether first-generation backorders are automatically set to Ship Complete. This field applies to the initial back order only. If an order is split, the Ship Complete setting of the initial order is assigned to the new order created by the split. To prevent the split order from being set to Ship Complete, clear the setting before the split.

You can create a split release for a Tag & Hold, Ship Complete, or Nonstock order. On a Ship Complete order, this moves the Ship Complete disposition to the new (last) suffix that is created by the split.

Direct and drop lines are not displayed on the Line Items view of Sales Shipping Feedback Split to Backorder. Backorder fill moves any drop ship lines to a new suffix.

This function is also useful when the warehouse is unable to place all items on an order on one delivery truck. Move the delayed items to a backorder and print a new pick ticket.