Answering questions before an order is placed
Customers might inquire on pricing and product availability before they place an order. For existing customers, use Sales Customer Pricing Inquiry to answer questions. For potential customers, use Product Inquiry.
Sales Customer Pricing Inquiry
Because customer can have different pricing for the same product, use Sale Customer Pricing Inquiry to view customer-specific pricing. You can view actual prices, discounts, and pricing modifiers based on the customer's Pricing and Discounting records. You can also change the prices and create a pricing record for specific products and customers.
Use the Pricing view of Sales Customer Pricing Inquiry to see an overview of product availability. More detailed information is in the Warehouse Availability view.
Product Inquiry-Pricing
In Product Inquiry, you can view product pricing derived from PD Pricing Setup. Use price Type 7 (Product) and Type 8 (Product Price Type) when answering questions for potential customers. These are the only price types that are not promotional or customer-specific. If no qualified pricing record is found, then use the base price.
The price, discount percent, and net are displayed for one stocking unit. If you specify a unit of each, then the prices, discount percent, and net are per each. The amounts are not multiplied by the quantity entered.
Click in the General view to access Product Availability Inquiry.