Selling a cross-referenced product

Cross-referenced products are set up in Product Extended Product Cross Reference Setup as reference and customer records. Cross-referenced products include bar codes, customer's products, and interchanges. Use these instructions to enter a cross-referenced product on an order.

  1. Select Sales > Entry > Order.
  2. Create or maintain a sales order, and then click Next.
  3. In Advanced Line Entry, specify the customer product, barcode, or interchange in the Product field.
  4. From the list of cross-referenced products, select the product to add to the Product field.

    If only one product is displayed, then press Tab to add the cross-referenced product to the Product field.

  5. Complete the remaining fields for the line, and then click Add.

    On the Edit Lines page, the value that you initially specified in the Product field is annotated in the Description column. Customer products are also displayed in the Customer Product column. Click the product hyperlink to open Product Inquiry. On the Cross Reference tab, you can view all cross-references for the product.

  6. Finish the order.