Applying a single payment against multiple invoices

If you receive a check from a customer that must be posted against multiple invoices, you can use the Invoices grid in Customer Cash Receipt Entry to select those invoices for payment.

Note: Do not use these instructions to apply a split check payment towards multiple customers or ship to records.
Note: Be aware of how grids work in Distribution SX.e. For example, you can only select records that are visible in the current grid to be part of the selected invoice total. To include specific records in your select, you can increase the Records Per Page value. You can also use the Select All option to select all invoices on all pages of the grid.
  1. Select Customer > Entry > Cash Receipt.
  2. Click OK to open a journal.
  3. Select Payment in the Type field.
  4. Specify the check number or payment reference.
  5. If required, in the Payment Type field, select a payment type.
  6. Specify the amount of the payment.
  7. Specify the date of the transaction.
  8. Click Next.
  9. In the Apply To section, select Invoice # in the Type field, and then specify the required information.
  10. Optionally, specify a ship to number to view invoices for that ship to only.
  11. If you interface to Check Reconciliation, select a bank.
  12. Click Next.
  13. The specified invoice is selected in the Invoices grid. If necessary, specify the amount in the Amount column.
    Note: If multiple invoices exist with the same invoice number, the Select From Duplicate Invoices dialog window is displayed. Select the correct open invoice for the customer/ship to from the list and click OK.
  14. Optionally, specify an amount in Discount Amount column.
  15. Click Finish.
  16. If the proof amount in the Totals panel is 0, click Yes to confirm the update.
  17. If the proof amount is greater than 0, the Unapplied Cash window is displayed. Funds that you do not apply remain on the customer record as a deduction in the amount due. You can apply this amount at a later time.
  18. Specify a reference.
    Note: The check number is recorded on the unapplied cash transaction that is created for the remaining amount to ensure that an audit trail exists to show why the unapplied cash transaction was created.
  19. Click OK to complete the transaction.