Viewing inbound requests for quotes and POs in ETCC

Process Type

Select ION-BOD.

Transaction Type

Select EDI 850i Sales Order.

Module

Select OE.

Process Type

Select SXAPI.

Transaction Type

Select OE Full Order Maintenance V6.

Transaction Status

Select Processed to view transactions that are partially processed but need some corrections to the data before processing can complete. Depending on business rules, this status may also display fully processed transactions.

Select Error to view transactions with fatal errors.

Update Status

Select a status. To display transactions with errors or exceptions, select <All Open>.

1. Click the right arrow for a transaction to open the Transaction Detail page.
2. In the Errors tab, select a value in the Section field and select appropriate options.
3. Click Search.
4. Review the errors to determine if the order requires correction in order entry function.
5. To flag an error as corrected or approved, select the error and then select Actions > Correction Toggle.
6. Click the back arrow to return to Documents page.

• Place on E-Hold

  Select a document, and then select Actions > Place On E-Hold to change Approval Type to E-Hold.

• View Errors/Messages

  Select a document with a Status of Error, and then select Actions > View Errors/Messages to open view information about the error. Raw data from the transaction header may be displayed.

• SX.e Document

  Select a document, and the select Actions > SX.e Document to view the document in the inquiry function. The document is identified in Reference column.

• Approve Transaction

  If a transaction without errors or exceptions was manually placed on e-hold, select the document and then select Actions > Approve Transaction to remove the e-hold.

  You can also select Approve Transaction to approve exceptions on a transaction without errors, and remove the e-hold. We recommend that you first review the exceptions on the Error Detail or Transaction Detail pages before you approve them.

  If you approve exceptions on a transaction that has exceptions and restricted product errors, the order is approved. You do not have to address the restricted product errors.

  When you select Approve Transaction, the order may not be approved for processing. It may be placed on another type of hold, such as a credit hold.

• Set Transaction Complete

  Select a document, and then select Actions > Set Transaction Complete to indicate that the transaction is complete. You can only select this option if the Update Status is blank. Use this option after you correct error or approve exceptions for an EDI 856 Advance Ship Notice.

  You can select this option for any EDI document transaction, but we recommend that you limit its use to EDI 856 Advance Ship Notices. After the Update Status is complete, you cannot reprocess the transaction in ETCC and must manually perform any updates.

• Cancel Transaction

  Select a document, and then select Actions > Cancel Transaction to cancel the entire transaction including the header and all lines. Typically, you cancel a transaction with fatal errors, or if you want the vendor to resend the transaction. You cannot cancel processed transactions.

• Update Transaction

  Select documents with a blank Update Status, and then select Actions > Update Transaction to reprocess the transaction. After you perform the update, Complete is displayed in the Update Status column.

  Documents with a blank Update Status did not contain errors or exceptions, or the errors and exceptions were corrected. Documents without errors are routed to ETCC for review if the Rule Value for the ETCC-ReviewReqd business rule is yes.

  You can also update documents with an Update Status of Exception but we recommend that you review any exceptions before updating the documents.

You can only delete transactions that meet one of these conditions:

• The Status of the transaction is Error.
• The Status of the transaction is Processed, and the Update Status is Canceled or Completed.

You can also use the Electronic Transaction Control Center Purge Report to delete transactions.