Unshipping sales orders

When you unship an order, the order is returned to Stage 2-Picked. An order must be in Stage 2 to perform these actions:

  • To change line items on an order in Sales Shipping Feedback Entry
  • To change the cartonization of the products on the order in the Cartonization Center
Note: You cannot unship orders that were shipped through a shipping interface.
  1. Select Sales > Entry > Shipping Feedback.
  2. Click Quick Ship.
  3. Specify the number of the order.
  4. Click Ship/Unship.
  5. Click Yes to unship the order.