Entering a miscellaneous credit for a customer

Use Customer Transaction Entry to apply miscellaneous credits to a customer’s balance without applying it to a specific invoice. You must use Customer Cash Receipt Entry to apply a miscellaneous credit to a specific invoice.

  1. Select Customer > Entry > Customer Transaction.
  2. Click OK to open a journal.
  3. Specify the customer number.
  4. Select Misc Credit in the Type field.
  5. Click Next.
  6. Specify a new invoice number.
  7. Specify the amount of the transaction.
  8. Optionally, specify a ship to.
  9. If you use divisionalized accounting, accept or change the division number.
  10. Specify the invoice date.
  11. Accept or change the terms.
  12. Select Sales Year To Date to update the Sales Year to Date amount on the customer’s record.
  13. Specify a reference.
  14. Click Next.
  15. Click Add to specify offset accounts and amounts, and then click OK to add them to the grid.
  16. To apply the amount by percentages or to apply the entire proof amount, click the appropriate button.
  17. When the proof amount is 0.00, click Save.
  18. Close the window to exit the function and close the journal.
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