Customer Cash Receipt Entry field descriptions

Specify the amount of the check, cash, or other payment. This field is not displayed if you select Apply Credits in the Type field.

Specify a check number. This field is not displayed if you select Apply Credits in the Type field.

Specify a date.

The Payment Reference field is optionally available. You must use Personalization to unhide the Payment Reference field on this page. Payment Reference is a 30-character alphanumeric field that provides flexibility in recording a transaction, such as an Automated Clearinghouse (ACH) or wire transfer payment. In this field, you can optionally specify the transaction value with ACH or REF prefix, and then specify the payment number. If you specify a Payment Reference value, that value is next displayed in the Info section of the details page as you progress through the entry workflow.

The Payment Reversal option is displayed if you have security. 5-Full Security must be selected in SA Operator Setup for the Customer Payment Reversal Entry function. When you select Payment Reversal, you access the Customer Payment Reversal Entry page.

Specify a payment type to provide more granular information about the payment for reporting, auditing, and inquiry. To ensure the Payment Type field is available, you must previously have selected the Allow Payment Types option in SA Administrator Options-Customer-Cash Receipt-Payment Options. When the Payment Type option is activated, you must select Payment in the posting Type field to display the field. When displayed, the Payment Type field is required. If the Payment Type field is not made available in Customer Cash Receipt Entry, the field is not available in the Customer Payment Reversal Entry function.

Select the transaction type, either Payment, Split Check, Apply Credits, Cash on Delivery (C.O.D.), or Miscellaneous Cash.

Select a bank. The bank is required if you are interfacing to the Check Reconciliation module. If you are entering a Split Check transaction, you have the option of having the system load the bank from the Customer Setup record or specifying the bank yourself. To have the Customer Setup bank number default, select the Load Bank From Customer On Split Check option in the Totals pane.

If you select Customer in the Type field, specify the customer number.

If you select Group in the Type field, select a group. Customer groups are set up in Customer Master Group Setup.

If you select Invoice in the Type field, specify an invoice number. When you click Next, you are taken to the Invoices grid and the selected invoice is highlighted in the grid. If multiple invoices exist with the same invoice number, the Select From Duplicate Invoices window is displayed. You can select the correct open invoice for the customer/ship to from the list and click OK.

If you select Lock Box in the Type field, specify the lock box number.

If you select Customer in the Type field, you can apply the payment against a customer ship to account. In that case, specify the ship to number.

In the Type field, indicate whether you want to identify the invoices by Customer, Lock Box, Invoice, or Group.