Sourcing products using Supplier Access
Direct Supplier Access is a framework that establishes a direct connection between Distribution SX.e and your suppliers. Your customer service representatives (CSRs) use this connection to gain on-screen access to supplier product availability from Sales Order Entry. It is like having an additional warehouse without incurring the added cost. The framework provides the opportunity to obtain a near-real direct connection to supplier information.
For example, a CSR specifies a product in Sales Order Entry, and they determine that the net available quantity is less than the quantity needed by the customer. Using Supplier Access, they can check for suppliers that have the required quantity. If a supplier does have the required quantity, the CSR can source the product from the supplier, simultaneously filling the customer's order and generating a purchase order to the supplier. Direct Sales Access saves time and effort by automating a process that would normally involve contacting suppliers and delaying order entry.