Creating a Character Removal record

If a vendor adds additional characters to serial numbers on packaging, you can create a Character Removal (CR) record in Product Extended Serial Formatting Setup to remove these characters after the barcode is scanned or manually entered. Removing the characters ensures that the serial numbers are entered correctly.

Select Product > Setup > Extended Serial Formatting.
Click Create.
Specify these values:

Vendor

Specify the vendor to which this record pertains.

Beginning Position

Specify the position in which the data begins or specify 99 to remove the data from the end of the serial number. For example, to remove two characters from a 12-character serial number, specify 1 if the data to remove begins in the first position of the serial number. If the data was located at the end of the serial number, you could specify 11 to indicate that the data begins in the eleventh position, or you could specify 99 to indicate that the data is located at the end of the serial number.

Record Type

Select Character Removal.

Data

Specify the characters to remove from the serial number.
Click Save.