Activating the change order type feature

When you activate the change order type feature, you must specify a lost business reason. It will be applied to all original orders that are canceled when the order type is changed. If an appropriate lost business reason is not set up, create a new lost business reason in SA Table Code Value Setup. If an appropriate lost business reason is set up, skip those steps in the instructions.

Caution:

Whether you use an existing lost business reason or create a new one, ensure that the Record Lost Business as Usage option is not selected.

Select System Administrator > Setup > Table Code Value.
Select Lost Business (OE) in the Table List field.
Click New.
Specify a two-character lost business reason code and description, and then click Save.
Click Save again.
Select System Administrator > Administration > Administrator Options > Documents > Sales Orders > Entry Settings.
Select the All Order Type Changes During Add option.
Specify the lost business reason in the Change Order Lost Business Reason field.
Click Save.