Serial numbers and purchase return notes

If an item is defined as Serialized in the Item Master, you must record serial numbers when it is returned to inventory, and each item must have a unique serial number.

The Action > Generate Debit Lines and Advanced Generate options generate or copy an original order or invoice line and generate a return note line for each serial number received. You can then delete lines for serial numbers that are not being returned. If a line is manually entered, a serial number can either be entered with a line quantity of 1, or left blank where the line quantity may be greater than 1.

Once the return note has been processed and the goods issued from inventory, the serial number is recorded on the issue record. That serial number is no longer part of inventory.

Serial numbers need to be assigned and allocated within Manual Allocations. If a serial number is entered on the return line, it may be overridden and changed in Manual Allocations. The return line is not updated with this new serial number(s).