What is a customer?

A customer represents a single geographical site of an organization to whom you supply goods and services.

Customers are used throughout SunSystems. In SunSystems Order Fulfilment, quotes, sales orders and invoices can be entered for customers. In Financials, customers are used indirectly because they are linked to an associated debtor/receivables account, or client account.

All of the static details relating to a customer are entered and maintained using Customers (CUS).

A large amount of information can be maintained for a customer, some of which is only required if you are using Order Fulfilment. In addition to the predefined customer details, a customer may have up to ten analysis codes. You can use these analysis codes to maintain other useful information. For example, you might establish analysis dimensions to record customer credit rating and sales areas codes for each customer.

Note: A debtor/receivables account may also have up to ten analysis codes and these may be totally different to the ten customer analysis codes.