Requirements

SunSystems Cloud connects to PEPPOL using a customer-provided access point and endpoint, with required components installed by the Infor Cloud team.

Required products

To connect SunSystems Cloud to PEPPOL (Pan-European Public Procurement Online), users must establish communication details. Users obtain a PEPPOL Access Point (AP), which is a service that is purchased from an Access Point Provider (APP). Users also set up an endpoint that becomes addressable in the PEPPOL network.

Note: The required products are installed by the Infor Cloud team. Customers must arrange their own accounts with the APPs.

A PEPPOL endpoint ID contains a participant ID and uses an identifier scheme. The PEPPOL integration with SunSystems Cloud has been tested with a test endpoint, which is a PEPPOL participant identifier that is used only for testing.

Access to the PEPPOL network for PEPPOL invoice registration is provided by the partner Storecove, which is a third-party provider. Infor provides a Storecove license for SunSystems Cloud customers at no additional cost. Storecove is available for purchase under SKU STRC-S‑EINV, which appears in the 3rd party section in CPQ. For more information on Storecove, see Knowledge Base Article3672846 and https://www.storecove.com/.

Note: In case of issues with PEPPOL connectivity, the Storecove subscription, or Infor LSP configuration, log a support request under > Infor Localization Services Platform through Infor Concierge in the Infor OS Portal.

Required information

PEPPOL is supported in multiple countries with similar setup requirements. Each supported country can be configured with the procedures that are described in this guide.

This table shows countries that receive official support and full verification for SunSystems Cloud and Infor LSP e‑invoicing integration through PEPPOL, provided by Storecove:


Supported countries	Sandbox environment
Austria	Yes
Belgium	Yes
Croatia	Yes
Estonia	Yes
Germany	Yes
Greece	Yes
Japan	Yes
Latvia	Yes
Lithuania	Yes
Portugal	No
Netherlands	Yes
Norway	Yes
Sweden	Yes
United Kingdom	Yes

Note: Customers in countries that are listed in the Infor LSP documentation but not included in the supported countries table must contact the Infor LSP and SunSystems Cloud support to request sandbox environment access.

For current information on supported PEPPOL e-invoicing countries and setup instructions, see KB2270120 on the Customer Portal.

For additional information on the integration, see the SunSystems: v2023.04 RT Integration with Localization Services Platform – PEPPOL e-invoicing course on Infor Campus.