You must register your email domain before you start configuring the SMTP server.
In SunSystems Cloud, you can register either a private domain or the default Infor domain. Registering a private domain requires verification and registration by the Cloud team. If you use the Infor domain, this task is not required.
- Open Infor CloudSuite Self Service Portal.
- Select .
- Click Add Domain.
- In the Add Domain window, specify your company domain.
Note: You can only use the main domain, for example, infor.com. Subdomains such as mail.infor.com are not supported.
- Click Save.
- In the Domain Details window, verify whether the verification status of your domain is pending.
- Provide the token from the Verification Token field to your IT department.
- After the IT department confirms that the verification token is added, click Verify.
If verification succeeds or fails, the Verification Status field shows the SUCCESS or FAILED message respectively.