Troubleshooting

This section assists system administrators in resolving problems that are encountered during the installation process, or when attempting to start SunSystems.

If the problem you are experiencing is not detailed below, you can contact technical support. Before requesting technical assistance, collate the information as described in Contacting Technical Support.

You can search for known issues in the Support Knowledge base on the Infor Customer Portal. Often a solution can be found here before contacting Support.