Preventing Accounts and Transactions Being Paid

You can prevent any payments being generated for a supplier, for example, if you have an ongoing dispute. Similarly, you can prevent particular transactions being paid.

To Prevent Payments to a Supplier (or Collections from a Customer)

To prevent any of a supplier's transactions being considered for payment until further notice, or a customer's transactions being considered for collection, you should suspend the creditor/payables or debtor/receivables account.

You do this by selecting Action > Suspend in Supplier (SUS) or Customers (CUS).

You can still enter transactions onto a suspended account. However, the account will not be selected for payment or collection.

Note: Supplier and customer accounts are linked to a corresponding chart of accounts code. If you want to prevent the supplier or customer account transactions being selected for payment or collection you must suspend the supplier or customer account, not the chart of accounts code.

To Prevent a Transaction Being Paid

To prevent a transaction being paid until further notice, set the allocation marker on the transaction to Withhold.

You can also the delay the payment for the transaction, by altering the payment due date to exclude it from the payment run.

You must use Account Allocations (ACA) to amend the transaction details.