Updating a customer contact assigned SFTP user password

To update a password, the user must be logged in to CSSP, and that user must have an SFTP user account linked to their user account. After you update the password, the password is not available for viewing. Record the new password before you leave the page.

Users with the Admin role cannot update passwords for customer contact assigned user accounts.

  1. Select Single-Tenant > Deployments.
  2. Select the deployment from the list.
  3. Click the SFTP Service tab.
  4. Click UPDATE YOUR PASSWORD.
  5. Enter and confirm the new password.
  6. Click UPDATE PASSWORD.